CASA Program Satisfaction Survey

Please complete the following questions. When you have completed the form, please click Submit and your survey results will be forwarded to Cindy Griner at CASA Baltimore. Thank you for taking the time to share your thoughts.

1. How have you been involved with CASA of Baltimore, Inc.? Attorney in the Field Foster Parent/Placement Provider BCDSS Social Worker BCDSS Attorney Attorney for the Parent Judge/Master
   Other:

2. How long have you known about CASA of Baltimore, Inc.? Less than one year 1-5 years more than 5 years

3. Approximately how many CASA volunteers have you worked with directly? 1 2-5 6-10 more than 10

4. Do you feel that you have had enough contact with CASA volunteers to fairly evaluate their work?
Yes. Please continue with this survey.     No. Please click SUBMIT to complete your survey.

5. Do you understand the role of the CASA volunteer? Yes    No

6. To the best of your knowledge, what is the role of the CASA volunteer?

7. Overall, how would you rate the quality of services provided by the CASA volunteer? Poor Average Excellent Don't Know

8. How would you rate the quality of the relationship between yourself and the CASA volunteer with whom you have worked? Poor Average Excellent Don't Know

9. Has the quality of the relationship varied with each volunteer? Yes  No
If Yes, please explain:

10. How would you rate the CASA volunteer in each of the following service areas?
Gathering and presenting independent information Poor Average Excellent Don't Know
Quality of Court Reports Poor Average Excellent Don't Know
Quality of recommendations Poor Average Excellent Don't Know
Accessibility Poor Average Excellent Don't Know

11. Do you feel that there are an adequate number of CASA volunteers in Baltimore City?
Yes, please explain       No

12. What do you think are the primary strengths of the CASA program?

13. What do you think are the weaknesses of the CASA program?

Please feel free to add any additional comments that reflect your thoughts about CASA.